WAE+ provides incredible value items to thousands of happy customers across the UK every day of the week. Ever since our company’s inception we have focused on three key areas:

Range

Whether you are looking for office items, televisions, toys, drinks, computers, audio visual or a whole host of other things we have over 300,000 discounted products listed online, ready to be delivered to you. We are sure you’ll be able to find the items you want at a price you’ll love.

Value

We always aim to offer the very best value to our customers across our huge range of 150,000+ items from the leading brands including Sony, Samsung, Apple, Kobo, Morphy Richards, JVC, Coca-Cola, Volvic and much more.

Customer Service

We have a large customer service centre, based in Birmingham, where our team of agents are dedicated to helping you with your order both before and after your purchase. We give our corporate clients their own personal account manager, their e-mail address and their direct dial telephone number, just give us a call. We can be reached 9am to 5pm between Monday to Friday, by phone and by e-mail.

For an immediate response to any questions you may have about our company or our products, or even to give us some feedback, please contact our customer service team on 0121 663 0433. Or you can visit our contact page to send us an e-mail, and we'll get back to you as soon as we can.

1. WAE+ are committed to providing an efficient and reliable dispatch service, backed up with efficient and polite customer service. 
2. We are happy to provide advice and discuss products from any of the 300,000 lines we currently list.
3. When speaking on the phone we will be courteous and well-mannered, in the unlikely event that there is a problem with your order, we will resolve your issue in a sensible and reasonable way.
   
4. We have patient, trained and experienced staff with a wide range of in-depth knowledge to offer technical support if any of our products do not work as intended.
5. We always aim to answer any query in full. If we do not know the full answer, we will endeavour to contact our suppliers to provide you with the information you require.
6. We answer all emails where possible within one working day of receipt.
7. We adjust prices on a daily basis and always pass on lower costs to our customers.
8. We aim to keep as much of our product catalogue in stock as we can so that you can always get the products you want.
9. We always try to offer a good range of alternatives to all of our products, including cheaper versions of an item where available.
10. We select couriers based on their own merits and use the best one for each order to ensure timely delivery.